Return & Refund Policy

Returns

  • Eligibility: Items must be unused, in their original packaging, and returned within 15 days of delivery.
  • Non-Returnable Items: Customized.

Process

  1. Email us at brand.mharoo@gmail.com with your order details.
  2. Ship the item to our provided return address.

Refunds

  • Refunds are processed within 7-10 business days after we receive the item.
  • Refunds will be credited to your original payment method.

Exchange Policy

Exchanges are allowed for defective or damaged items. Contact us within 7 days of receiving the product.


Shipping & Cancellation Policy

Shipping

  • Processing Time: Orders are processed within 2-3 business days.
  • Delivery Time: Standard delivery takes 5-7 business days.
  • Shipping Charges: Calculated at checkout based on your location.

Cancellation

  • Cancellations are accepted within 24 hours of placing the order.
  • To cancel, email us at brand.mharoo@gmail.com with your order ID.

Non-Delivery Issues

If your order is delayed or undelivered, please contact us within 7 days of the expected delivery date.